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Free tax preparation services for eligible individuals and families


At The River Center, we offer free tax prep services for qualifying individuals and households  with incomes of up to $57,000 through our IRS-sponsored Volunteer Income Tax Assistance (VITA) program.

Dates to Know

  • January 18 – we will begin taking appointments by phone. We will not be able to schedule you before this date.
  • January 30 – our tentative Opening Day with Drive-Thru Valet VITA
  • April 15 – Tax Day!

Call (603) 924-6800 or email for more info


We are currently able to offer you 3 ways to have your taxes done in our program:


  • filer must have ability to submit tax documents online
  • your return is prepared remotely
  • turn around time is approximately 1-2 weeks
  • ideal for filers who have the technology and capability to submit and receive information and tax documents, sign electronically, but have more than a few documents


  • filer prepares own return using our software
  • ideal for the filer with a simple or basic return (no Sch A, C, D or E)
  • filer is technologically confident and has the means to enter information online
  • assistance available at predetermined times
  • initial appointment for orientation and for receiving the link to the software is required


  • ideal for filers who are no- to low-tech or have more than a basic return
  • filers organize their documents and information into packets which they return to The River Center at a scheduled time
  • returns are prepared remotely and filers come back in 1-2 weeks to pick up their returns to be e-filed
  • appointment is required

We can prepare returns that have:

  • Wages, salaries, etc. (Form W-2)
  • Interest Income (Form 1099-INT)
  • Dividends Received (Form 1099-DIV)
  • State Tax Refunds (Form 1099-G)
  • Unemployment Benefits (Form 1099-G)
  • IRA Distributions (Form 1099-R)
  • Pension Income (Forms 1099-R, RRB-1099, CSA-1099)
  • Social Security Benefits (Form SSA-1099)
  • Simple Capital Gain/Loss (Form 1099-B)
  • Self-employed Income (Form 1099-NEC) limited
  • Gambling Winnings (Form W-2G)
  • Health Savings Accounts (Form 1099-SA) limited
  • Itemized Deductions limited
  • Education Credits (Form 1098-T)
  • Child Tax Credit
  • Earned Income Credit
  • ACA Statements (Forms 1095-A, B or C)

We cannot prepare returns with:

  • Self-employment income with an overall loss to report, more than $35,000 in expenses, or deductions for depreciation or business use of the home

  • Complex capital gains or losses, or when the cost basis is not reported

  • More than 10 stock transactions
  • Rental income and expenses

  • Other forms for complex tax concerns


Contact us if you are not sure if you qualify for our tax program.


We can only prepare one return per appointment. If you have multiple years of tax returns (we can go back as far as 2018) or there is more than one person in your household needing their tax return prepared, you must make separate appointments for each one.

What To Bring

  • Proof of identification (photo ID)  <—IMPORTANT
  • Social Security cards for you, your spouse and dependents <—IMPORTANT
  • An Individual Taxpayer Identification Number (ITIN) assignment letter may be substituted for you, your spouse and your dependents if you do not have a Social Security number
  • Proof of foreign status, if applying for an ITIN
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning statements (Form W-2, W-2G, 1099-R,1099-NEC) from all employers
  • Interest and dividend statements from banks and other financial institutions (Forms 1099-INT, 1099-DIV)
  • A copy of last year’s federal and state returns, if available
  • Proof of bank account routing and account numbers for direct deposit such as a blank check<—IMPORTANT
  • To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms
  • Total paid for daycare provider and the daycare provider’s tax identifying number such as their Social Security number or Employer Identification Number
  • Forms 1095-A, B and C, Health Coverage Statements
  • Copies of income transcripts from IRS and state, if applicable

Save yourself time and disappointment by making your appointment for after you have all of your documents. The items marked <—IMPORTANT are no more important than the other documents you must provide, but they are often the pieces of information missing when people come to appointments. Bring this identifying information with you whether you are a returning filer or not.


We want to be your go-to for tax help, but we understand if you want or need to go elsewhere or if you don’t fall within the scope of the IRS Volunteer Income Tax Assistance program.





Greater Peterborough Chamber of Commerce 2017 Not-For-Profit of the Year Winner

Designated by the New Hampshire Wellness and Primary Prevention Council as a Family Resource Center of Quality

Th Monadnock United Way     SaveYourRefund Champion of the Year      New Hampshire Charitable Foundation



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